Privacy Policy
What We Collect
As set forth in
more detail below, CamSentry, LLC ("CamSentry" or "We")
collects personal information that you provide when using the CamSentry.com web
site ("Site"). This information includes your first and last name,
email address, telephone number, and a password when you create your
CamSentry.com account. You can browse this Site without creating an account,
but you will need to create an account when you purchase CamSentry.com
services. We may ask you to confirm your personal information when you contact
our Customer Service department. This will allow us to protect your
confidentiality by verifying your identity.
Purchase Information
When you make a purchase from CamSentry.com, we collect your name and payment method
information, such as credit card or checking account information. We collect
this information in order to bill you for your purchase. We also collect
information that allows us to ship your order. This includes the name, address,
and phone number of the intended recipient(s).
My Account Information
We collect personal information from customers who wish to use any of the CamSentry.com
services, including but not limited to CamSentry Home and CamSentry Business. Also
be aware that these services accept video feeds from your cameras. Your camera
footage is stored in a secure facility and is not retransmitted to any location
except as requested via a web browser through a secured login by you, the user.
Cookies and Other Computer Information
As part of offering and providing customizable and personalized services, CamSentry uses cookies to store and track information. The purpose of the cookie is to identify you when you visit the site. All sections of CamSentry where you are prompted to log in or that are customizable require your browser to accept cookies. You may configure your browser not to accept cookies, however be aware that the use of cookies may be necessary to provide services, and choosing to reject cookies will reduce the performance and functionality of the site.
We also collect certain technical information from your computer each time you request a page during a visit to CamSentry.com. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to this Site and will not sell or rent this information to any third parties.
How We Use Your Personal Information
Information we collect on CamSentry.com may be used to enhance your experience in the
following ways:
- Deliver merchandise and services that you purchase online
- Register you as a member of CamSentry.com
- Prevent fraud and bill you for your purchases
- Confirm your orders
- Respond to your customer-service inquiries or requests
When and With Whom We
Share Your Personal Information
We never sell or
rent your personal information to any third parties under any circumstances. We
will share personal customer information only with our agents, representatives,
service providers, and contractors for limited purposes, including fulfilling
customer orders; offering certain products and services in connection with this
Site; communicating to customers; providing customer service; enhancing and
improving customers' experience; enabling access to our partners' web sites;
preventing fraud and completing payment method processing.
Aside from the purposes described above, we will never share your personal information with
any other third parties unless we have your express permission or under special
circumstances, such as when we believe in good faith that the disclosure is
required to prevent harm or injury (such as product recalls, fraud, claims or
other liability) or to comply with valid legal processes (subpoenas, warrants)
or as required by law. We may share aggregated demographic and statistical
information with our partners. This is not linked to any personal information that
can identify any individual person.
How We Protect Your Personal Information
The security of
your personal information is very important to us. In our efforts to protect
your online transactions, we use a technology called Secure Sockets Layer (SSL).
If your browser is capable of SSL (and most are), your personal information
will be automatically encrypted, or encoded, before it is sent over the
Internet.
CamSentry.com
has also obtained a digital certificate from a leading provider of Internet
trust services. When you enter a secure portion of this Site (which is any page
containing any of your personal information), an image of a closed lock or a
solid key should appear in the bottom bar of your browser window. If you click
on this image, a small popup window displaying site-security information will
appear. This certificate guarantees that your personal information is being
transmitted in secure (encrypted) form to a CamSentry.com web server, not to
some unknown or unauthorized server.
Ultimately, your
personal information is protected by the password you created when you created
an account at CamSentry.com (or another password you chose after changing a
previous password). Please keep this password confidential. No Customer Service
Associate or any other representative of CamSentry.com will ever ask you for
your password. The confidentiality of your password is yours to protect. You
may change it anytime by going to Your Account.
What You Receive From Us
The only email
messages you will receive from CamSentry.com when you elect not to receive
marketing emails will be to confirm any purchases you make on our site, let you
know your order has been shipped, respond to your Customer Service inquiries
and to answer any other questions you may have about our site. In addition, we
may also need to send operational emails to inform you of any changes to our
site that might affect your personal information, or to announce product fixes,
patches or upgrades.
We realize that doing
business at CamSentry.com, or any other web site, requires trust on your part.
We value your trust very highly, and pledge to you, our customer, that we will
work to protect the security and privacy of any personal information you
provide to us and that your personal information will only be used as set forth
in this Policy.
Contacting CamSentry.com
We will use your
email address to respond to your questions, suggestions, and/or requests for
assistance in using this Site.
If you have any
questions about this privacy statement, the practices of this site, or your
dealings with CamSentry, you can contact CamSentry's support staff: support@camsentry.com,
or call 801-318-5304.
Changes to the
CamSentry.com Privacy Policy
This Privacy
Policy was last updated on January 28, 2005. We reserve the right to change,
modify or amend this policy at any time. Please check our Privacy Policy
periodically for changes. Use of this CamSentry.com web site web site after
modification implies that you consent to this Privacy Policy as modified.